Privacy Policy

Last Updated: December 26, 2025

At CareMaid India, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

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1. Information We Collect

We collect information that you provide directly to us when you:

• Request our caregiving services
• Fill out contact forms or enquiry forms
• Communicate with us via phone, email, or WhatsApp
• Subscribe to our newsletter or updates

Personal Information includes:

• Name and contact details (phone number, email address)
• Address and location information
• Medical history and health information (when relevant for care services)
• Emergency contact information
• Payment and billing information

2. How We Use Your Information

We use the information we collect to:

• Provide Services: To match you with appropriate caregivers and deliver requested healthcare services
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Improvement: To improve our services, website functionality, and customer experience
• Safety: To conduct background verification of our staff and ensure safety standards
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With caregivers and healthcare professionals assigned to your case
• Legal Requirements: When required by law, court order, or government regulations
• Emergency Situations: To protect the health and safety of you or others
• Business Transfers: In connection with any merger, sale, or transfer of our business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure data storage and encryption
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates
• Staff training on data protection and confidentiality

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to processing of your personal information in certain circumstances

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.